The DONNA Store is currently closed. Please wait until March 1, 2017 to place your order.

Packet Pick-Up

Inside the DONNA Expo presented by SMG
Prime F. Osborn III Convention Center [map]
1000 Water Street, Jacksonville, FL 32204

All participants must attend the DONNA Expo to pick up an assigned Genentech Bib number with timing device and Nektar Goodie Bag.  On-site packet pickup is not available for the Marathon, Half Marathon and Marathon Relay race morning.

After January 1, 2017, race change requests will only be accepted at the Expo.  To switch races, please pick-up your bib, goodie bag and race shirt for the race you are currently registered, and take the materials to Runner Relations.  You will be issued a new bib/shirt and pay any required fees.

Expo & Packet Pick-up Dates and Times

  • Friday, February 10, 2017: Noon – 7 p.m.
  • Saturday, February 11, 2017: 9 a.m. – 5 p.m.

Please Note:

  • All participants must attend the DONNA Expo to pick up their Genentech Bib number with timing device, and participant shirt.
  • All participants will also receive our DONNA Nektar goodie bag that we work all year long to find the best freebies to include.
  • Photo IDs are required.
  • Bib lookup provided by RaceJoy presented by SpectraShield, available in Apple App Store and Google Play.
  • Need help? Ask an Eisai Volunteer.
  • See below for Packet Pick-up FAQs.

Packet Pick-up FAQs

I am not able to make it to Race Packet Pick-up. What do I do?
You may have another person (family member or friend) pick up your race packet for you. The person picking up your race packet will need the following:

  • Your confirmation e-mail.
  • His or her photo ID.

He or she will need to present these materials to a race official and will be required to show ID in order to verify the identity of the person picking up the race packet.

I am injured, pregnant, or no longer able to attend the race. Can I get a refund?
Entry fees are non-refundable. But feel good that race proceeds go to breast cancer research and care!

Can I defer my entry to next year?
No. Entry deferments are not permitted.

Can I give/sell my number to another person?
No. Entries and race numbers are non-transferable from one person to another.

Can I change my race registration?
After January 1, 2017, change requests will only be accepted at the Expo.  To switch races, please pick-up your bib and goodie bag for the race you are currently registered, and take the materials to Runner Relations.  You will be issued a new bib and pay any required fees.

 

Win Free Stuff

Win Free Stuff

Locals Rule

Locals Rule

YesWay

YesWay

Team Donna

Team Donna

Donna partners

The Donna Foundation

The Donna Foundation

Jeff Galloway

Jeff Galloway

Mayo Clinic

Mayo Clinic

Learn More

Learn More about 26.2 with Donna Partners
DONNA