Question Categories

 

Starting Line

What time does the race start and where?

The Full and Half Marathon will start at 7:30 a.m. Sunday, February 9, 2020 at the Beaches Town Center in Neptune Beach, Florida. The Half Marathon Team Relay will start at 9:00 a.m.

Is the course a Boston Qualifier?

YES!  This race is a Boston Qualifier. The marathon USATF certification number is FL12084EBM and the half-marathon USATF certification number is FL12083EBM. 26.2 with DONNA has ranked one of the fastest in the state of Florida, and has consistently ranked in the top 10 fastest marathon times by Floridians since the inaugural year in 2008 as reported by USATF.

Will there be parking at the start for both participants and spectators?

There will be FREE parking for all participants and spectators at The Morocco Shrine Auditorium beginning 4:00 a.m. Marathon Sunday morning. Relay shuttles will begin at 7:00 a.m. Continuous shuttle service to the start/finish will run from 4:00 a.m. – 4:00 p.m. Please Arrive Early And Allow Time For Traffic Delays. More details »

Will there be bus transportation to the start from hotels?

There will be bus transportation for hotel guests only from the Sawgrass Marriott Golf Resort & Spa, our official host hotel.

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General Information

What time does the race start?

The full and half marathon events will begin at 7:30 a.m. EST. The half marathon team relay will begin at 9:00 a.m. EST.

I’m not a runner, but want to be involved! Are there options for me?

Absolutely! In addition to our volunteer program, we encourage everyone across Jacksonville and surrounding areas to support the cause and cheer on our runners on race day! More info »

Is 26.2 with DONNA a Boston qualifier?

YES!  This race is a Boston Qualifier. The marathon USATF certification number is FL18073TY and the half-marathon USATF certification number is FL18072TY. 26.2 with DONNA has ranked one of the fastest in the state of Florida, and has consistently ranked in the top 10 fastest marathon times by Floridians since the inaugural year in 2008 as reported by USATF.

How long will the course remain open?

The DONNA Marathon course will be open for 7 hours, allowing for a 16-minute per mile marathon pace.

The DONNA Half Marathon course will be open for 4 and 1/2 hours, allowing for a 20:37 per mile half-marathon pace.

Are walkers welcome?

Walkers are welcome for the half marathon. Race walkers and runners following a run/walk method who are able to complete the full marathon in 7 hours are welcome for the full marathon.

Do you offer a wheelchair division?

Yes. There is a push rim wheelchair division for both the Full and Half Marathon events, and a crank wheelchair division for the Full Marathon. During the registration process, athletes should select “push rim” or “crank” when prompted. Aligning with USATF guidelines, we ask that all athletes register in advance.

Are strollers allowed?

Strollers are not allowed on the Full, Half or Relay course.  Strollers are allowed on the 5K course, but must start in the back of the field.

Are headphones allowed?

The use of personal music devices is strongly discouraged at this race. To enjoy all that our race has to offer and for the safety of all participants, DONNA encourages a headphone-free environment during the running of our events.

I have a family member who wants to run across the finish line with me, but is not registered. Is this allowed?

No. Only officially registered participants, volunteers and race officials are allowed on the course. If you do not have a race number, volunteer t-shirt or race official credentials you will be asked to leave the course.

How will my neighborhood or business be impacted by road closures on race day?

We encourage all Jacksonville residents and businesses to get involved on race day and PINK THIS TOWN! A complete list of road closures, hold and release patterns, and ways you can join the fun is available from our Spectator page »

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Registration Information

How do I register?

Register online or request an entry form to mail in your entry. More details »

Will I be able to register the day of the race, and will there be a cap on registrations?

Day of race registration for Sunday events is not available. Day of race registration for Saturday events is available. Runners may register online or at the DONNA Expo. There is no registration cap on full or half marathon events. The Half Marathon Relay is limited to 250 teams.

How do I know if I am registered?

You will receive an e-mail confirming your race registration. We will not send separate confirmation cards. To confirm your registration, go to myevents.active.com. Due to privacy policies, a searchable entrant’s directory is no longer available.

I am unable to confirm my registration or my registration confirmation contains an error. What should I do?

Please call DONNA Runner Support at 904-355-PINK (7465) or e-mail us at info@breastcancermarathon.com to report the error.

When and where do I pick-up my race packet?

Race packet pick-up for all events is at the DONNA Expo. There is no race packet pick-up for Sunday events on race morning.

I am not able to make it to Race Packet Pick-up. What do I do?

You may have another person (family member or friend) pick up your race packet for you. The person picking up your race packet will need the following:

  • Your confirmation e-mail.
  • His or her photo ID.

He or she will need to present these materials to a race official and will be required to show ID in order to verify the identity of the person picking up the race packet.

I am injured, pregnant, or no longer able to attend the race. Can I get a refund?

Entry fees are non-refundable. But feel good that 100% of race proceeds go to The DONNA Foundation for breast cancer research and care!

Can I defer my entry to next year?

No. Entry deferments are not permitted.

Can I give/sell my number to another person?

No. Entries and race numbers are non-transferable from one person to another.

Can I change my race registration?

Yes! Go to http://myevents.active.com/ to manage your registration. We do not provide refunds for changes from the full to the half, and you will responsible to pay for the additional amount owed from the half to the full.

Can I change my race registration to include the Treasured Chest Challenge?

If you are currently registered for the DONNA Marathon, Half Marathon, 5K or a DONNA Booby Trap division, you may switch your registration to another DONNA Marathon Weekend Event including the Treasured Chest Challenge. Registration fees at the time of switch apply. Go to http://myevents.active.com/ to manage your registration.

Can I register for both the DONNA Booby Trap Challenge and the Treasured Chest Challenge?

Runners interested in participating in both the DONNA Booby Trap Challenge and the Treasured Chest Challenge will receive a multi-event registration discount valued at the current registration price of the DONNA Full or Half Marathon.  This discount will be automatically applied at the check out page during registration.  You must register for both Challenges at the same time to receive the discount.

I have questions about, or have issues with  my iTab Order.

All participant inquiries may be directed to the ITab customer service team via e-mail info@mysportingtimes.com. MST will send free replacements to participants for any reason.

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Online Fundraising

How Does it Work?

All participants of DONNA events will automatically receive an account in our online fundraising system following registration. A link to your Participant Center will be sent to the same email used to register. More details »

My page isn’t working, how can I get help?

Email a description of your problem to info@breastcancermarathon.com. Our team will help troubleshoot the problem.

Where can I enter cash or check donations I’ve received?

We’ll take care of that for you! Mail all offline donations to the DONNA Headquarters at 11762 Marco Beach Drive, Suite 6, Jacksonville, FL 32224 before March 31. Our staff will validate the offline donation and the value will credit to your fundraising account. Please complete and attach the offline donation form located on our Fundraising Resources page.

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Galloway Pace Groups

Who are the Pacers?

Many of our pacers are Galloway Program Directors or Group leaders who spend much of the year training runners to achieve their personal goals. All of our pacers are experienced marathoners with Personal Records quite a bit faster than the times they will be pacing.

How will I find my Pacer?

All of the official pacers for DONNA will carry a flag bearing the race logo, their goal time, and their name.

Will all pacers use walk breaks?

All of our pacers will be using Jeff Galloway’s recommended run/walk/run method and will take walk breaks according to Jeff’s personal instructions.

What if I don’t want to walk?

All of the pacers at DONNA will be staying on pace for their projected finish times throughout the run. If you are following a different run/walk plan than the pacer with your time goal, just keep the pacer in sight and stick to your plan. If you find yourself faltering late in the race, tuck in with the pace group and let the energy of the pack carry you to the finish.

Will there be any pace groups for the half-marathon?

YES! We will offer pace groups for the half-marathon. If your target pace is not covered, we encourage you to join up with the marathon group that is going your pace. In other words, those looking for a 2:30 half should fall in with the 5-hour group until 6.5 miles when the two courses part ways. Thousands of runners have used this technique over the last four years at DONNA, and the feedback we have received indicates that most of them are able to maintain the pace using the same run/walk/run ratio and reach their half-marathon goals.

What specific pace groups are offered?

Pace groups offered, including run/walk ratios, are listed in our Athlete Guide.

If I want to run a 4-hour (3-hour, 5-hour, etc.) marathon, how fast must I go between walk breaks?

This is probably the question, in all its forms (3:05, 3:30, 4:30, 5:00, etc.) I get asked the most, and it’s not as easy to answer as people expect. Let’s take the 4:00 marathon group, for example, The 4:00 group walks for 1 minute after every 4 minutes of running and averages 9:09 per mile. As for running and walking pace, those are harder to nail down since there are so many variables out there (placement of water tables, bottlenecks on the course, etc.). In general, each group maintains a pace 20 – 30 seconds under the goal so that when the walking factored in we stay on pace. For an average 9:09, we try to stay at about 8:40 pace during the runs so that we hit the mile marks at 9:09. In reality, we adjust a little bit each mile to fine tune. So, the short answer is, “Run about 30 seconds faster,” but the best answer is, “Adjust at each mile mark and rely on Galloway pacers when you can.” The great thing about running with a pace group is that you don’t have to stress about when to walk or how fast to run: you just tag along and enjoy yourself – relax and let the pacers worry about staying on pace. You can find run/walk groups popping up informally at races all over, and more and more race directors are inviting us to provide them. Currently the only marathon that uses Galloway Pacers as the exclusive official pacers is 26.2 with DONNA. You can find a full list of pace groups and their planned run/walk ratio in our Athlete Guide.

 

HALF Marathon Relay

Will you cap relay registrations?

Yes, we will limit the relay to the first 250 teams to register.

How many people are required to participate as a relay team?

Up to three (3) participants are required to register as a relay team. Athletes are welcome to run multiple legs.

How do I register a team, and how is order determined?

A Relay Team Captain is responsible for registering the team online and must submit one entry per team.  Up to three (3) team members may then register for the team. Team Captains will be responsible for picking up the team’s race packet and bibs at the DONNA Expo. Order is determined by the team.

How will be our team receive an official time?

Each team will be timed as a team. An assigned relay baton is your timing device! Please be sure to hold the baton at waist level when crossing timing mats on the course and at the Start/Finish Line.

How does hand-off work?

Leg 1 will begin at 9:00 a.m. from the relay start line in Beaches Town Center. There will be one, centralized exchange zone in South Jacksonville Beach. (How easy is that?) The exchange will take place at 25th Avenue South and 1st Street South in Jacksonville Beach. Relay participants will stage in the Costa Verde Plaza. It is best to know what time your team mate is expected to come in to the exchange zone so you can be ready. As your teammate approaches, race officials will announce the team name. Outgoing team members will be waiting in an assigned corral in the exchange zone based in the team’s bib number. Incoming team members will pass the timing baton to the outgoing team member. More information »

Can I add someone if one drops out?

Of course. Go to http://myevents.active.com/ to manage your registration.

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Volunteering

I want to volunteer! Who do I contact?

Individual and group volunteer registration opens in October. Check out volunteer opportunities here »

What happens after I sign up online to be a volunteer?

You will receive an email with specific instructions and information regarding the volunteer opportunity and parking instructions. An email will be sent approximately one week prior to event with more information.

What if I sign up to volunteer, but am not able to participate?

Email the volunteer coordinator, if possible, at the email address listed on the race web page or send an email to volunteer@breastcancermarathon.com.

What if I cannot work the whole shift?

Once you sign up, we count on you for the full shift. We cannot replace you if you leave early. Sometimes the shift may seem over-staffed and slow, but often we are preparing for a rush or working around parking. We count on each volunteer for help at the busy end of the shift.

Can I split the shift with a friend?

No. Shift times are lengthy because it is difficult to arrive and park or drive away in the middle of a start or finish line shift. Additionally, we often have 400-600 volunteers scattered in a square mile… switching midway through a shift is difficult for the majority of our shifts. That is why it is crucial that volunteers remain for the full length of the shift. We can not replace you.

I did not receive my race crew information email.

An email will be sent approximately one week prior to the event with more information. If it is less than a week to the race and you still have not received an email, please call (904) 355-PINK(7465) or email volunteer@breastcancermarathon.com.

I would like to volunteer at a water station.

Water stations are typically staffed by large groups. As an individual it may be difficult to get the team information. We suggest volunteering at the start line or finish line for an exciting day or any of the other exciting opportunities leading to the day of the race.

Are meals provided?

Meals are provided for most volunteer shifts. If you have special dietary needs, please plan to bring your own meal.

Is parking paid?

All volunteers who have signed up to work will receive directions for free parking. We do not reimburse for parking.

How should I dress?

Wear comfortable shoes, layers for cool to hot temperatures and clothes that are comfortable. You will receive a volunteer t-shirt that identifies you as a part of the Official Race Crew.

What should I bring with me?

Space is limited, please limit what you have with you while you volunteer. The Foundation is not responsible for lost or stolen items.

Can children volunteer?

The official age for an unaccompanied child to volunteer is 16. With supervision, adults may bring their younger children, except at the Expo. We are concerned about safety and the ability to stay focused on a job for the time involved. We have many places that are good for children as long as the ratio of adults to children is adequate and the children are old enough to work the entire shift. Direct any questions on this issue to the volunteer coordinator in an email.

What if I am unable to stand for long periods of time?

The expo requires numerous volunteers in the registration area on Friday and Saturday. Seated positions are available there. The information booths at the start and finish line are also available.

Can’t find the answer you were looking for?

Head on over to our contact page so we can help you.